Refund policy
Return & Refund Policy
At [ARJ HUB], customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You may return items within 7–14 days of receiving your order.
- Products must be:
- Unused and in original condition
- With original packaging and tags
- Not damaged or washed
Non-Returnable Items
Certain items cannot be returned, including:
- Personalized/custom products
- Final sale or clearance items
- Used or damaged products caused by the customer
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval status.
- Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Return Shipping
- Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
- Shipping charges are non-refundable.
Order Cancellation
Orders can be canceled within 24 hours of placing the order. After processing or shipping, cancellation may not be possible.
Contact Us
If you have questions about returns or refunds, contact us at:
- Email: contactarjhub@gmmail.com
- Phone: +91 8078016296
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